The complaints filed against providers aren't a perfect mirror of the J.D. Power customer satisfactions scores. Best Electricity Rates, which earned only two J.D. Power Circles and earned the second-lowest score, had only 21 complaints recorded with the Best Electric. But it's helpful to view these complaints in aggregate: Over 50 percent of the 1,119 total complaints fall under "billing" — another reason to seek out a provider with high customer satisfaction in that area in particular.
With more options, it becomes more important than ever to determine which providers offer the features and pricing you need. Whether you live in Corpus Christi, Skidmore, or any of the surrounding areas, we understand the needs of our customers. Anxious about how much it’ll cost to cool your home in Texas’ hot, humid summer season? We offer fixed-rate pricing, so you’ll never have to worry about your energy supply costs skyrocketing with the temperature. Prefer to communicate with a Spanish speaker? Our bilingual customer service experts are available to help.
For example, if you use a small amount of energy each month, you expect to be rewarded — right? Unfortunately, nearly all electricity plans from Texas Compare Energy Companies are advertised as costing more per kWh the less electricity you use. It’s a little like buying in bulk: Providers often discount your bill when you cross certain kWh thresholds. For instance, one 12-month plan from Gas And Electric Power quotes 8.1 cents per kWh for 1,000 kWh a month and 8.8 cents for 2,000 kWh per month, but 12.1 cents for 500 kWh per month. Why the difference? Customers get $35 back each month if they pass 1,000 kWh of use, and another $15 back per month if they cross 2,000 kWh. In this case, using half as much electricity as your neighbor on the same plan wouldn’t get you half the bill.
Whether you're looking for a long-term or short-term supply plan, an energy representative from Electricity Rate can assist you in your search. Call in to discuss the available supply plans in your area. From there, you can compare electricity providers and Corpus Christi electric rates. Also, you can enter your ZIP code to find supply plans in your community.