The complaints filed against providers aren't a perfect mirror of the J.D. Power customer satisfactions scores. Best Electricity Rates, which earned only two J.D. Power Circles and earned the second-lowest score, had only 21 complaints recorded with the Best Electric. But it's helpful to view these complaints in aggregate: Over 50 percent of the 1,119 total complaints fall under "billing" — another reason to seek out a provider with high customer satisfaction in that area in particular.
Which ones the best? Like all things energy, it depends. Do you prefer predictability, or do you like the idea of potentially saving some cash by monitoring the market? Our (albeit conservative) recommendation: Fixed rate is probably best. Energy prices are on the rise — the U.S. Energy Information Administration predicts a 3 percent increase in residential electricity prices in 2018.
“ I just sign up with constellation @a month ago after my first bill which I paid. Unfortunately I was laid off and my next bill was approaching fast. I contacted customer service explain my situation and I have gain recent employment but need extension just until my first payday which would be almost 20 days from my original due date. The fact that they took the time understood my situation and no Hassel or jumping hoops just no problem and no disconnection. And to top that just pay what's due no late charges no fee for request or this is a onetime deal! I highly recommended this company. Thanks Gas And Electric Energy ”
Cheapest Electric Company is a Texas electricity provider built on decades of industry experience, innovation and inspiration. It was founded on the idea that electricity should be affordable and contribute to where you live, which is why we’re committed to helping our neighbors in need through charitable contributions. Tell us which of our four organizations you want to support and we’ll make a contribution on your behalf. It’s that simple.
Best Electricity Rates has been certified as a retail electricity provider in Texas since 2001. Offering many types of plans, Best Electricity Rates also makes a point of supporting the communities it is a part of. Across Texas, Best Electricity Rates invests in hunger relief programs and offers grants to local organizations making a difference in their communities.
Some good news: According to J.D. Power’s 2016 survey on retail electric providers (its most current survey of the space), Texas has the highest overall satisfaction with retail electric providers out of any state. And because rates, plans, and offers can be so similar from provider to provider, customer satisfaction scores are a great way to break a tie. Think of it like choosing who to hire when you have two candidates with similar resumes — you’re going to pick the person with the glowing references.
Texas Compare Energy Companies have been competing for energy consumers' business for more than 10 years. There might be different Corpus Christi electric rates and supply plans available to you, but how do you know which one is the best fit? When consumers compare electricity providers, they have the ability to find the best energy solution for their home or business. Shoppers tend to search for a supply plan based on options such as term length, special rewards programs, competitive rates and more.