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Residents have claimed in recent months that they have received bills that are significantly higher than they have previously paid from the city's Utilities Department. The city earlier this year rolled out not only a new method for calculating those utility bills — going off the amount of water used as opposed to a winter average-based formula — and a new software system for compiling and issuing bills.
Corpus Christi energy consumers are located in the Electricity Companies Texas Central transmission and distribution service provider (TDSP) area. Residents and business owners within the Electricity Companies Texas Central area should immediately report an outage or service request to Electricity Companies. Typically, poles and wires damaged by severe storms take more time to repair. Electricity Companies Texas Central customers who want to receive updates on outages and estimated repair times can enroll in a text message or email alert program. For immediate electrical help, Corpus Christi residents and business owners should first call the following number.