Deregulation in Corpus Christi has also altered the way things operate for utility services. The three main components - transmission, distribution, and sales - used to be facilitated by the same utility service. Now, the operational blueprint has been transformed. Energy transmission and distribution are still facilitated by the wires company in Corpus Christi (also called the utility company), which still functions as a monopoly. However, consumers are given a choice of energy providers in Corpus Christi, who sell to the consumer and collect payments each month. These same energy providers also set the prices for their services.
The complaints filed against providers aren't a perfect mirror of the J.D. Power customer satisfactions scores. Best Electricity Rates, which earned only two J.D. Power Circles and earned the second-lowest score, had only 21 complaints recorded with the Best Electric. But it's helpful to view these complaints in aggregate: Over 50 percent of the 1,119 total complaints fall under "billing" — another reason to seek out a provider with high customer satisfaction in that area in particular.
Variable Rate Plans: Designed as month-to-month contracts, these plans are in total control of your energy provider, which can shift the price you pay per kWh at its discretion. This means you, the consumer, are in a better place to reap the benefits when the energy market falls — but it also means you're at risk for hikes in prices, whether as a result of natural disasters or the provider's bottom line. Variable plans always offer a full year of price history to show the average price per kWh so you can get a sense of what you're getting into (like this one from Switch Energy) and know this: Variable plans don't have cancellation fees. You can cut your service at any time — a huge incentive for Compare Energy Companies to keep their prices reasonable.
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A Utility provider can terminate a customer's service for non-payment. However, there are often restrictions on when a Utility can terminate service. Utilities must usually give advance notice of service termination and advise the customer of steps they can take to avoid termination. In states with cold climates, there may be restrictions on terminating natural gas service, or electric service to customers who heat with electricity, during the winter months. Other restrictions involving terminating services to vulnerable customers may also apply.
Corpus Christi energy consumers are located in the Electricity Companies Texas Central transmission and distribution service provider (TDSP) area. Residents and business owners within the Electricity Companies Texas Central area should immediately report an outage or service request to Electricity Companies. Typically, poles and wires damaged by severe storms take more time to repair. Electricity Companies Texas Central customers who want to receive updates on outages and estimated repair times can enroll in a text message or email alert program. For immediate electrical help, Corpus Christi residents and business owners should first call the following number.