Remarkably, the average electric rate in Corpus Christi of 10.98 cents per kWh matches the statewide Texas average.3 That would seem to be a good indication for residents of the Sparkling City by the Sea. The only problem is that the median household income in Corpus Christi is $19,341—67 percent less than the national average.4 Which, if you’re anything like most Corpus Christians, makes getting a competitive, fixed rate all the more important.
To make managing your usage and account easier for you, we have an advanced online account dashboard available for all our residential electricity customers. You can go there anytime to pay your bill, check your usage, change your personal information and learn more about offers we have that apply specifically to you. All customers can sign up for our Best Electric, which helps you stay on top of your usage every week. Plus, many customers are eligible to sign up for Gas And Electric Bill, which gives you a bill credit when you reduce your usage during designated high-demand time periods.
The complaints filed against providers aren't a perfect mirror of the J.D. Power customer satisfactions scores. Best Electricity Rates, which earned only two J.D. Power Circles and earned the second-lowest score, had only 21 complaints recorded with the Best Electric. But it's helpful to view these complaints in aggregate: Over 50 percent of the 1,119 total complaints fall under "billing" — another reason to seek out a provider with high customer satisfaction in that area in particular.
As a result, 85% of Texas power consumers (those served by a business not owned by an utility or a town cooperative) can select their electricity service from a range of retail electrical companies (resellers), or the incumbent energy company. The incumbent provider in the area still owns and preserves the regional power lines (and is the company to hire the occasion of a power blackout) and is not subject to deregulation. Customers served by cooperatives or local utilities can select an alternate electricity provider but only if they have actually “opted-in” to deregulation.
Corpus Christi energy consumers are located in the Electricity Companies Texas Central transmission and distribution service provider (TDSP) area. Residents and business owners within the Electricity Companies Texas Central area should immediately report an outage or service request to Electricity Companies. Typically, poles and wires damaged by severe storms take more time to repair. Electricity Companies Texas Central customers who want to receive updates on outages and estimated repair times can enroll in a text message or email alert program. For immediate electrical help, Corpus Christi residents and business owners should first call the following number.