Corpus Christi Electricity was the first retail electric provider in Texas to offer renewable energy when electricity competition began in 2001. The company has been serving Texas residential and business customers for eight years with electricity products that are cleaner than typical system power in Texas. Initially the company’s marketing and sales efforts were concentrated mostly in the Dallas and Houston metropolitan areas.
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Fixed-Rate Plans: These plans are steady and predictable; the price per kWh you sign up for will remain that same for the entirety of your contract. (The only changes in your bill will be from forces outside of your Gas And Electric control, like changes in TDU fees, or changes in federal, state, or local laws.) Often fixed-rate plans will have a slightly higher price per kWh than others, but you're paying for the predictability. They're great if you live by your budget – and even greater if you happen to sign up when rates are low. The fixed-rate plans of our five Texas providers typically started at 12 months, with some extending up to three years, but we spotted a couple from Switch Energy that offered fixed rates for six month contracts as well.
Features like AutoPay and average billing help save you time and money when you're paying your bill. And if you ever have issues with your electricity plan or your bill that you can't solve alone, you can contact our award-winning customer care center through online chat or by phone. We care about you and are available 24/7 to answer any questions you might have about your home electricity account.
The complaints filed against providers aren't a perfect mirror of the J.D. Power customer satisfactions scores. Best Electricity Rates, which earned only two J.D. Power Circles and earned the second-lowest score, had only 21 complaints recorded with the Best Electric. But it's helpful to view these complaints in aggregate: Over 50 percent of the 1,119 total complaints fall under "billing" — another reason to seek out a provider with high customer satisfaction in that area in particular.
The cost to initiate new service or switch to Cheap Electricity depends on the type of service activation requested and your service region. In very few cases, there is a charge for the cost of the Transmission and Distribution Service Provider (TDSP) to activate your service. Typically, however, there are no charges when you have an Automated Meter System (Compare Energy Rates), which usually allows us to remotely activate service.
“ This company is not only reasonable but offer incredibly great service. They won't turn off your power if you forgot to pay the bill nor will they treat you disrespectfully. I am a very critical person and this review is not the norm for me. I do have to say they work hard at providing a great product at a very reasonable rate. No hidden agenda with this company. Some electric companies offer low rates but what they don't tell customers that you will be charged an excessive fee for carrier fees from the place they purchase the electricity. Not the case with Best Electricity Rates. Very pleased with this utility. ”
As we compete to earn the business of more than four million customers every day, Electric Service Providers will continue to lead energy innovation that makes a difference in people's lives. Don't worry about our size. We may be one of the biggest residential energy retailers in North America, but we provide big-business know-how without giving up the dedication you'd expect from a neighborhood energy provider.
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