Residents have claimed in recent months that they have received bills that are significantly higher than they have previously paid from the city's Utilities Department. The city earlier this year rolled out not only a new method for calculating those utility bills — going off the amount of water used as opposed to a winter average-based formula — and a new software system for compiling and issuing bills.
The complaints filed against providers aren't a perfect mirror of the J.D. Power customer satisfactions scores. Best Electricity Rates, which earned only two J.D. Power Circles and earned the second-lowest score, had only 21 complaints recorded with the Best Electric. But it's helpful to view these complaints in aggregate: Over 50 percent of the 1,119 total complaints fall under "billing" — another reason to seek out a provider with high customer satisfaction in that area in particular.
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Depending on your answers to these questions, you may want to consider switching electric companies. Here at Cheap Electricity, we feature competitive fixed rates with flexible contract lengths, and we offer no-deposit electricity.‡ Even if you’re looking for an electric company in Skidmore, Mont Belvieu, or another town near Corpus Christi, we can get your power turned on today.1
If you're a renter looking for shorter plan options, there might be energy solutions in your area that range from three months to one year. On the other hand, residents who are looking to settle into a home for a longer period of time can choose plans that last for more than one year. Are you searching for more than just the right supply rate and term length? Electric companies in Corpus Christi might offer features such as green energy products, customer referral programs and automatic bill payment services.