The complaints filed against providers aren't a perfect mirror of the J.D. Power customer satisfactions scores. Best Electricity Rates, which earned only two J.D. Power Circles and earned the second-lowest score, had only 21 complaints recorded with the Best Electric. But it's helpful to view these complaints in aggregate: Over 50 percent of the 1,119 total complaints fall under "billing" — another reason to seek out a provider with high customer satisfaction in that area in particular.
Some good news: According to J.D. Power’s 2016 survey on retail electric providers (its most current survey of the space), Texas has the highest overall satisfaction with retail electric providers out of any state. And because rates, plans, and offers can be so similar from provider to provider, customer satisfaction scores are a great way to break a tie. Think of it like choosing who to hire when you have two candidates with similar resumes — you’re going to pick the person with the glowing references.
With all these electricity choices, it can be confusing to actually sit down and study the variety of options you have. That’s where Compare Energy Rates comes in. This site is dedicated to helping you to choose the exact right electricity provider that will give you the Corpus Christi cheap electricity you’re looking for. Compare Electricity Providers by putting your zip code into the site, you’ll find all the options available to you, with the ability to see side-by-side comparisons between your favorites.